- Return Policy
All returns must have Return Merchandise Authorization number within 30 days from the invoice date. For returns without defects, a 15% restocking fee will be applied.
For a Return Merchandise Authorization request, please e-mail RMA@ntcdistributing.com to obtain a Return Merchandise Authorization number.
Parts may be out of stock or the quantity in stock may be less than what the quantity ordered. Customers may call or email to receive a stock check before placing an order. Lead time for standard items is approximately 4 weeks.
If your order exceeds our existing stock, you may elect to have a partial order shipped first, followed by the balance when it is ready. You are responsible for shipping charges for all shipments. You may also elect to have the complete order shipped at once to avoid paying for multiple shipments.
If there is any questions regarding a specific order, please call or email firstname.lastname@example.org to check quantity levels before placing an order.